The C in ICT

This C of course stands for Communications, so in context of ICT it is Communications Technology. What exactly is it? and why is it being grouped with Information Technology?

From wikipedia Communication‘s entry, we have a definition "Communication is a process of transferring information from one entity to another. Communication processes are sign-mediated interactions between at least two agents which share a repertoire of signs and semiotic rules. Communication is commonly defined as "the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs"."

Many of us in the IT industry, I think forget and to a very large extent de-emphasize the communication component when it comes to things that are not related directly to two or more computers talking together or for IP based communications such as VOIP (Voice Over IP) or IM (Instant Messaging). However, the communications through web sites and in particular social media is becoming important, that is the expression of a persons or an organisations collective thoughts, opinions and information.

As I eluded in my post on Cup cakes and bunnies, the composite skill sets required to deliver these services has changed as the technology has changed. These composite skills now include a lot of those from marketing, communications and graphic design to name a few. Its getting the correct mix right for any given project that is critical for its success.

Yet we still refer to ourselves as the IT industry and not the ICT industry. It seems strange to me.


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